Privacy Policy

Effective Date: July 28, 2025
Applies to: UK, EU, USA, Canada

Introduction

This Privacy Policy outlines how GlamPOP collects, uses, and protects your personal data. We provide photo booth and roaming photography services across several countries and comply with applicable data protection laws.

1. Who We Are

We are GlamPOP, a provider of photo booth and event photography services. We operate via our website https://glampop.events and use BoothBook as our booking platform. Contact us at hello@glampop.events.

By submitting an enquiry or booking through our website or by email, you consent to the storage and processing of your data for the purpose of managing your booking, responding to your enquiry, and providing related services. You may request deletion of this data at any time.

2. What Data We Collect

a) Booking & Communication Data:
- Full name
- Email address
- Phone number
- Event details
b) Event Media & Participation:
- Photos, videos, digital content
- Booth interactions
c) Website & Usage Data:
- IP address
- Device/browser info
- Cookie settings
- Location (if enabled)

Additionally, we may collect postal address information including street address, city, state/province, ZIP/postal code for billing or event purposes.

3. Legal Bases for Processing

We collect and process data based on:
- Consent – For marketing and media sharing.
- Contract – To fulfill event bookings and deliver services.
- Legitimate interest – To improve our services and communication.
- Legal obligation – To comply with financial and tax regulations.

4. How We Use Your Data

Personal data is used to:
- Manage bookings and communication
- Deliver event services and galleries
- Process payments securely
- Send opt-in marketing materials
- Ensure website functionality and improve usability
We do not sell or misuse your data.

5. Photo Usage at Events

We may take and share media from events only with clear consent or when you are notified with opt-out signage. This allows us to showcase our services responsibly and protect your privacy.

6. Data Sharing & Third-Party Processors

To deliver our services, we may share your data with:
- BoothBook: Our booking and CRM system
- Stripe & PayPal: Secure payment processors (we don’t access full card data)
These providers comply with international privacy laws and only use your data as needed for the services they provide.

7. International Data Transfers

If we transfer your data outside the UK/EU (e.g., to the US for Stripe or PayPal), we ensure it is protected through Standard Contractual Clauses or equivalent safeguards.

By using our services or submitting your data to us, you consent to the transfer and processing of your information in countries outside your own, including service providers in the United States. All transfers use secure, lawful mechanisms.

8. Retention Periods

We retain your data only for as long as needed:
- Booking info: Up to 12 years for legal reasons
- Media: Indefinately.
- Marketing preferences: Until you opt-out
This ensures we meet obligations without keeping unnecessary data.

9. Your Rights

Depending on your location, you can:
- Request access to your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact hello@glampop.events.

10. Cookies and Tracking

Cookies are used to:
- Enable essential site features
- Analyze usage via Google Analytics
- Support marketing integrations
Non-essential cookies require your explicit consent.

We use the following types of cookies:
- Session Cookies: to maintain your active session.
- Preference Cookies: to store your selected preferences.
- Security Cookies: to secure your interactions.
- Analytics Cookies: to monitor and improve user experience.

11. Children’s Privacy

We do not knowingly collect data from children under 13. Parental consent is required if minors are photographed. Children must be supervised when using our services.

12. Security Measures

We apply robust security including encryption, secure servers, and limited data access. Our team is trained in data protection, and we routinely audit our systems.

13. Data Breach Notification

In case of a breach involving your personal data, we will notify authorities within 72 hours and contact affected users promptly if there is a high risk.

We may disclose your personal data where required to comply with legal obligations, to protect our rights, prevent fraudulent or illegal activity, or protect the safety of our users and the public.

14. California Privacy Rights

Residents of California may:
- Know what we collect
- Request access or deletion
- Correct inaccuracies
- Opt-out of data sale/sharing
We do not sell personal data. Requests can be submitted to hello@glampop.events (Subject: California Privacy Request).

15. Canadian Privacy Rights

Under PIPEDA, you may:
- Access your data
- Correct or delete it
- Withdraw consent
Email hello@glampop.events (Subject: PIPEDA Request).

16. Changes to This Policy

We may update this policy periodically to reflect service or legal changes. The latest version will be available at https://glampop.events/privacy-policy.

Contact Us

For privacy questions or data requests, contact:
hello@glampop.events
Website: https://glampop.events